Contact Us

Store Address

E-2/89, Chanakya Place, Street No-4, Pankha Road Uttam Nagar New Delhi – 110059 ( INDIA )

Call Us

+91  9667279662

Mail Us

care@devalika.com

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Frequently Asked Questions

1. How long will it take to receive my order?

Each product includes a detailed size guide on the product page. We recommend checking your mattress dimensions before placing your order. If you're unsure, simply contact us—we'll be happy to help you choose the perfect size.

2. What if I receive a damaged, defective, or incorrect product?

We carefully inspect every order before shipping, but if your order arrives damaged, defective, or different from what you ordered, don't worry. Simply contact us within 48 hours of delivery with your order number and clear photos of the product. We'll resolve the issue as quickly as possible by arranging a replacement or another suitable solution.

3. Will the product look exactly like the photos?

Yes. We make every effort to display our products as accurately as possible using real product photography. However, slight variations in color may occur due to differences in mobile, laptop, or monitor screen settings. The design, quality, and fabric remain exactly as described.

4. What material are your bedsheets made of?

Every product page clearly mentions the fabric and specifications. Depending on the collection, our bedsheets are crafted from premium-quality cotton or other carefully selected fabrics designed for comfort, durability, and everyday use

5. How do I choose the correct size?

Each product includes a detailed size guide on the product page. We recommend checking your mattress dimensions before placing your order. If you're unsure, simply contact us—we'll be happy to help you choose the perfect size.

6. Can I exchange or return my order?

Yes. If you receive a damaged, defective, or incorrect product, please contact us within the specified return period with your order number and clear photos. We'll quickly arrange a replacement or provide the appropriate resolution. Please refer to our Return & Refund Policy for complete details.

7. How should I wash and care for my bedsheets?

For the best results:

  • Wash separately before first use.
  • Machine wash with mild detergent.
  • Use cold or lukewarm water.
  • Avoid bleach.
  • Dry in shade when possible.
  • Iron on a low to medium setting if needed.

Following these care instructions helps maintain softness and color for a long time.

8. How can I contact Devalika Decor?

We're always happy to help. You can reach us through WhatsApp, phone, email, or the Contact Form on this page. Our customer support team aims to respond as quickly as possible during business hours.

Still have a question?

If you couldn't find the answer you're looking for, simply send us a message us on 09667279662. Our team will be happy to assist you with product recommendations, order updates, sizing guidance, or any other queries.

9. Is Cash on Delivery (COD) available?

Yes, Cash on Delivery is available for most locations across India. If COD isn't available for your PIN code, you'll see that during checkout and can choose a prepaid payment option instead.

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